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Free UK Shipping No Minimum Order
Easy Returns 30 Days to Return
Secure Checkout Apple Pay, Google Pay, Paypal, Klarna, Shop Pay
Trade Accounts Up to 30% Off RRP

Frequently Asked Questions

Do you offer samples?

Yes, please see our shop for the SUPER Sample Wash Set.

Which couriers do you use?

We only use Royal Mail Tracked 48 as standard, with the option to upgrade to Tracked 24 at checkout for a small fee. International shipments will be sent via Royal Mail International Tracked and Signed for.

How long will it take to receive my order?

We process orders within 1 business day. Orders placed on weekends or public holidays may take longer.
Standard FREE shipping will be sent via Royal Mail Tracked 48 and typically arrives in 2-3 business days. Express delivery (Royal Mail Tracked 24) typically arrives in 1-2 business days.

International shipments will be sent via Royal Mail International Tracked and Signed for and orders to Europe take 3-5 business days. Other regions may vary. Please refer to our shipping policy for more information.

How long do I have to return my order?

If for any reason you are not satisfied with your purchase, or if it is defective, you may return the item(s) to us within 30 calendar days of receipt for a refund or exchange. 

Please note, shipping and handling fees are non-refundable, and customers are responsible for the cost of return shipping to us.

Please refer to our refund policy for more info.

How do I track my order?

Once we have dispatched your order you will receive an email from us with a Royal Mail tracking code.

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